Privacy Policy

QUBO SERVICES LTD. CO. and its subsidiaries and affiliates (as “Shine Tile and Grout Cleaning” and/or “SHINE” and/or “we” and/or “us” and/or “our”) have developed certain privacy practices to maintain these standards and comply with applicable laws, rules, and regulations, including the Children’s Online Privacy Practices Act (“COPPA”).

We recognize our obligations to adhere to the highest standards of integrity for our online visitors, users, clients and potential clients (the “Users”).

If you have any questions or comments about this site or this Privacy Policy, you should contact SHINE through our Contact Us form or by calling us at 830-341-5586 on weekdays between 9:00 a.m. and 5:00 p.m. CT.

This Privacy Policy involves the Personal Data collected and processed by SHINE. We collect Personal Data in-person, through our website, products, mobile applications, email, social media, and other sites/sources that display this Privacy Policy (the “Sites”).

Your Personal Data includes information or a combination of information that could directly or indirectly be used to identify you (the “Personal Data”). This includes name, email address, physical address, telephone number, contact information, IP address and/or internet or other similar network activity. If we collect information that is considered Personal Data in your region, we will treat it as such in accordance with this Privacy Policy and applicable law.

Please read this Privacy Policy carefully to understand our practices for your Personal Data. We reserve the right to modify this Privacy Policy from time to time. We will tell you about material changes by posting a notice on our home page website for a reasonable period of time and changing the “Last Updated” date. Please check back for updates.

We follow country and state data protection laws and we cooperate with data protection authorities.

1. OVERVIEW.

SHINE values and respects the Personal Data entrusted to us, and the privacy rights of all Users who interact with the Sites. This Privacy Policy provides you with information about how we collect, use and share your Personal Data.

Your continued use of our Sites after any updates to this Privacy Policy have been noticed will mean that you have agreed with those updates.

We want to provide you with as much transparency and control as possible over your Personal Data. And at anytime, when you request it, you can:

(a) access your Personal Data;

(b) remove your Personal Data from our database;

(d) know for how long your Personal Data is kept.

2. COLLECTION OF PERSONAL DATA.

We do not require Users to submit Personal Data to visit our website; however, we do require Users to submit Personal Data through our Sites, to register for specific online promotions, to participate in certain online programs, surveys, newsletters, other transactions and/or activities.

On a particular SHINE registration page through or Sites, we may request the User’s Persona Data. We do not collect Personal Data from children under 13 years of age on our Sites. SHINE reserves the right to limit participation in particular promotions and programs to 18 years of age or older Users only. Most of our Sites are designed and intended for adults.

If you learn that a child has, in violation of this policy, registered for email newsletters, or otherwise provided their Personal Data, please report it to us using the contact information provided at the top of this Privacy Policy. If we become aware that an underage user has provided Personal Data without parental permission, we will terminate that account and delete all Personal Data provided by that user to the extent feasible.

3. USES AND PURPOSES OF PERSONAL DATA.

We use Personal Data submitted by Users to keep track of their participation in our promotions and programs, to respond to questions or comments, to notify a User if he, she, or them is a potential winner of a promotion, to send particular messages regarding our Sites, products, promotions and/or programs, to provide Users with access to special features or features of our Sites, and for internal purposes.

We do not sell, rent, individually post, or otherwise disclose any Personal Data about our Users to third parties for marketing purposes. We may hire trusted third parties to help us with our Sites, promotions and/or programs, and those third parties may have limited access to your Personal Data for the sole purpose of performing their services, subject to confidentiality obligations. During specific joint promotions, Users may have the option to submit their Personal Data to and/or receive future communications from the joint promotion partner. If Users opt-in to share Personal Data with third parties, SHINE is not responsible for the third-party content or the use of that Personal Data by such third parties.

4. REMOVAL OF PERSONAL DATA.

If you have opted to participate in a SHINE promotion and/or program and/or to receive information from us, or shared in the Sites your Personal Data. In that case, you may correct your Personal Data when applicable or cancel your registration and request to remove your Personal Data from our databases by “unsubscribing” utilizing the link contained in our communications to you, by writing to us through our Contact Us form or by calling us at 830-341-5586 on weekdays between 9:00 a.m. and 5:00 p.m. CT, requesting the removal of your Personal Data.

5. SHARE AND DISCLOSURE OF PERSONAL DATA.

The Personal Data collected through the Sites will only be communicated and shared with a third party in the case of advertising or marketing, and the approval of the Users will be expressly requested.

We may also share or disclose your Personal Data to comply with the law, respond to a legal process, comply with a subpoena or investigate Users complaints or possible breaches of law, protect the integrity of the Sites, fulfill your requests, or cooperate in any legal investigation.

6. RETENTION OF PERSONAL DATA.

We will keep your Personal Data obtained through the Sites continuously for as long as we have a legitimate business purpose in order to provide you with more information about SHINE.

7. SECURITY OF PERSONAL DATA.

SHINE has adopted the legally required technical and organizational measures in its information system, in order to guarantee the security and confidentiality of the stored Personal Data of Users, thus avoiding, as far as possible, its alteration, loss, leak, treatment or unauthorized access.

8. STORAGE OF PERSONAL DATA.

All Personal Data delivered to SHINE will be treated and stored with absolute confidentiality and under the standards defined by all contracts and confidentiality policies. The foregoing under absolute privacy and only available to Users in case they want to access their own Personal Data.

9. SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from SHINE. This includes SMS messages for appointment scheduling, appointment reminders, pre-visit or post-visit instructions, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://www.shinedservices.com. Message HELP for help. Reply STOP to any message to opt out.